ECHHO is committed to providing safe, reliable, and accessible service options for the community. There is an established Complaint Policy and clients wishing to file a complaint and/or obtain a copy of the policy may contact the ECHHO Director of Operations 360-379-3246, or at info@echhojc.org, or by mail or in person at the ECHHO office, 1110 Jefferson St., Port Townsend, WA 98368.
In compliance with state and federal requirements, ECHHO will keep all ADA complaints for a minimum of six years from the date of receipt of the complaint, or otherwise in accordance with the Washington State Dept. of Transportation Consolidated Grant Program record retention requirements.
